Are you using your great customer service to your advantage? On average, a happy customer will share his experience with four to six people, but a dissatisfied customer will reach nine to 15 people. That’s some powerful word-of-mouth that is amplified through the power of the online world.
Fortunately, DeliveryMaxx makes it easier to ensure your commitment to providing good customer care is shared with all your potential customers online. And we are proud to announce a new feature to amplify the DeliveryMaxx Review Portal and Content Creator to the next level.
Now, whenever you capture a customer’s feedback or photo for your online network, they are notified immediately via text messaging allowing them to make one simple click to leave their comments on one of your online review sites such as Google, Yelp, Facebook, and more.
Text messaging is the number one form of communication, and with DeliveryMaxx it can be used to communicate your business’ story and show the world the high level of service they will receive when they visit. Through the new texting features DeliveryMaxx can reach your customers wherever they may be.
Additionally, DeliveryMaxx has fine-tuned the customer retention program to ensure that 100% of your customers receive valuable follow-up from you with 3 easy steps.
67% of consumers are influenced by online reviews, and online review sites rank at the top of search results. Make sure that your reviews are sharing the message that reflects the hard work you are doing, and reach more customers. Visit http://www.deliverymaxx.com for more information today!